Chalé App's Services and Role 

1.1 What we do. 

We offer an event management platform that helps Organizers and Consumers connect through memorable experiences. Through our Services, Organizers can create, post and manage online or in-person events, sell tickets.

1.2 How is Chalé involved?

We provide our platform for Organizers to manage ticketing and registrations and promote their events. We are not the event organizer, or owner of the events listed on the Services nor are we the seller of tickets, registrations, or any merchandise on the Services. Instead, we provide our Services,

When hosting an event, the Organizer is solely responsible for ensuring that their event and any page displaying an event complies with any applicable laws, rules, and regulations, and that the goods and services described on the event page are delivered as described and in an accurate, satisfactory manner. 

If the Organizer is hosting an event with paid tickets, the Organizer sets the price of the events and any discounts codes associated to the event.

If the Organizer uses Chalé App Payment Processing, we act as the Organizer's limited agent to process payments from Consumers on the Organizer's behalf using our third-party payment service providers.

Privacy and Consumer Information

2.1 Privacy Policy

We follow our Privacy Policy when handling and protecting your personal data. We are committed to protecting your personal data that you provide or that we collect through Chalé App Properties.

2.2 Cookies

We use cookies, pixels and similar technologies and provide you choices to manage your preferences. We and our vendors use cookies, scripts, and other technologies to collect information on a real-time basis about how you use and navigate our Services. This may include your IP address, as well as information about your browsing behavior, page visits, clicks, cursor movements, and searches on our sites. This information will be collected directly by, or disclosed to, our vendors and used to evaluate your use of the Services.

Our Cookie Statement further explains how we use cookies, pixels, and other similar technologies when you visit Chalé App Properties or use our Services. You may modify how Chalé App uses your cookies at any time. To do so, please visit the “Cookie Preferences” link in the footer of our website.

2.3 Consumer Information

We expect you to follow the rules when dealing with information about Consumers.

If you are an Organizer, you will at all times comply with all applicable local, state, national, and other laws, rules, and regulations with respect to information you collect from (or receive about) Consumers or other individuals, and comply with any applicable policies posted by us on the Services with respect to such information.

3.1 Termination.

We can revoke your access to our Services.

1. We may suspend or terminate your right to use the Services at any time, including if:

A. you violate or breach these Terms or any other agreement between you and us, or if you fail to pay any amounts when due;

B. you misuse or abuse the Services, or use the Services in a way not intended or permitted by us;

C. you engage in any conduct on or off the Chale App Properties that jeopardizes the safety of our community or integrity of the Chale App Properties or interferes with the experience of our community or the Chale App Properties; or

D. allowing you to access and use the Services would violate any applicable local, state, provincial, national, or other laws, rules and regulations or court order or would expose us to legal liability.

2. We may choose to stop offering the Services, modify or replace any aspect of the Services, at any time. We will use reasonable efforts to provide you with notice of our termination of your access to the Services if we believe that failure to do so would materially prejudice you. You agree that we will not be liable to you or any third party as a result of our termination of your right to use or otherwise access the Services.

3.2 Deleting Your Account.

We hope you want to continue using our Services, but please refer to this paragraph if you don’t.

Except as agreed otherwise in a separate written agreement between you and us or other Affiliated Agreement, you may terminate your access to the Services and the general applicability of Terms by deleting your account. If you are a Consumer using the Services without a registered Chale App account, your only option for these Terms to no longer apply is to stop accessing the Services indefinitely. So long as you continue to access the Services, even without an account, these Terms remain in effect. If there is a separate agreement between you and us governing your use of the Services and that agreement terminates or expires, these Terms (as unmodified by such agreement) will govern your use of the Services after such termination or expiration.

3.3 Survival of Terms.

Certain provisions will always remain applicable to both you and us.

All provisions of these Terms that by their nature should survive termination of these Terms will survive (i.e., they will continue to apply to you) including all limitations on liability, releases, indemnification obligations, disclaimers of warranties, agreements to arbitrate, choices of law and judicial forum, and intellectual property protections and licenses.

4. Disclaimer of Warranties and Assumption of Risks by You

4.1 Disclaimers

We strive to provide Services in the way you need them, but there are some things we cannot promise.

1. To the extent allowed under applicable laws, the Services (including the Beta Services, defined below) are provided on an "as is" and "as available" basis. Chalé App expressly disclaims all warranties of any kind, express or implied, including implied warranties of merchantability, title, non-infringement, and fitness for a particular purpose. For example, we make no warranty that:

A. the Services (or any portion of the Services) will meet your requirements or expectations;

B. the Services will be uninterrupted, timely, secure, or error-free; or

C. the results that may be obtained from the use of the Services will be accurate or reliable.

1. We have no control over and do not guarantee the (i) quality, safety, success, accuracy, or legality of any event or Site Content associated with an event, (ii) accuracy of any information provided by Users (including Feedback and Consumers’ personal information shared with Organizers in connection with events), or (iii) ability of any User to complete a transaction.
2. We are not liable for the acts or omissions of any third parties, including third parties that help us provide the Services, that an Organizer chooses to assist with an event, or that you choose to use or contract with when using the Services.

4.2 Assumption of Risks

You must assume risks that are inherent in attending live events.

Some events may carry inherent risk and by participating in those events, you choose to assume those risks voluntarily. For example, some events may carry risk of illness, bodily injury, disability, or death, and you freely and willfully assume those risks by choosing to participate in those events.

4.3 Chalé App-Hosted Events

Most events on our platform are not hosted by Chalé App, but if and when you participate in one that is, you assume all risks.

When you attend an event hosted by us, you waive any and all claims and causes of action against the Chalé App Released Parties, the event producers and presenters, and their insurers, for liability, including for personal injury, property damage or wrongful death in connection with your attendance of the event.

4.4 Beta Services

You may have an opportunity to try out certain beta services from time to time.

We may make available certain beta and other pre-release software, services, equipment, and related documentation, materials, and information to you from time to time, for your use on a voluntary basis, as part of an early-release, early-access program (collectively, the “Beta Services”) for the purposes of us gathering information and Users providing us with Feedback on the quality and usability of the Beta Services. The Beta Services may not meet the same level of performance as that of a commercially available product offering, and the Beta Services may not operate correctly and may be subject to substantial modification, including deprecation, during and after the period in which you may use them. We are not liable to you in connection with your use of our Beta Services, and we may revoke your access to the Beta Services at any time with or without reason or notice.

4.5 Application of Disclaimers

The disclaimers will apply so long as they are allowed under law. The disclaimers in these Terms apply to the maximum extent permitted by law. If any warranties are required by applicable law, they will be limited to the shortest duration allowed.

5. License to the Chalé App Services

5.1 License to Services.

Your right to use our Services is limited to the license we grant you.

1. We grant you a limited, non-exclusive, non-transferable, non-sublicensable (except to sub-Users registered via the Services), revocable right to use our Services solely to:

A. browse the Services and search for, view, register for, or purchase tickets or registrations to an event listed on the Services; and/or

B. create event registration, Organizer profile and other webpages to promote, market, manage, track, and collect sales proceeds for an event.

2. Your use of the Services must comply with these Terms and all applicable local, state, provincial, national and other laws, rules and regulations. In addition, by using any search functionality or address auto-population tools, you are bound by the Google Maps/Google Earth Additional Terms of Service (including the Google Privacy Policy).

5.2 License Restrictions.

You can’t copy, sell, or use our Services in a way that is damaging to Chalé App.

In addition to any other restrictions, limitations, and prohibitions that we impose (in these Terms or elsewhere), you agree you will not directly or indirectly:

copy, modify, reproduce, translate, localize, port, or otherwise create derivatives of any part of the Services; reverse engineer, disassemble, decompile, or otherwise attempt to discover the source code or structure, sequence, and organization of all or any part of the Services;

rent, lease, resell, distribute, use the Services for other commercial purposes not contemplated or otherwise exploit the Services in any unauthorized manner;

remove or alter any proprietary notices on the Services; or engage in any activity that interferes with or disrupts the Services.

5.3 Ownership.

Our property remains our property.

You agree that all Site Content may be protected by copyrights, trademarks, service marks, trade secrets or other intellectual property and other proprietary rights and laws. We may own the Site Content, or portions of the Site Content may be made available to us through arrangements with third parties. Site Content that is included in or made available through the Services is our exclusive property and is protected by copyright laws. You agree to use the Site Content only for purposes that are permitted by these Terms and any applicable local, state, provincial, national, or other law, rule, or regulation. Any rights not expressly granted in these Terms are reserved.

5.4 Trademarks.

The trademarks, service marks and logos of Chalé App (the "Chalé App Trademarks") used and displayed in connection with the Services are registered and unregistered trademarks or service marks of Chalé App. Other company, product, and service names used in connection with the Services may be trademarks or service marks owned by third parties (the "Third Party Trademarks," and, together with Chalé App Trademarks, the "Trademarks"). Your license to use the Services does not include, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed in connection with the Services without our prior written consent specifically for each such usage. 

You must not use the Trademarks to disparage us, any third party, or our third party's products or services in any manner that may damage any goodwill in the Trademarks. You must not use any Trademarks as part of a link to or from any website unless we approve such use by prior written consent specifically for each such link. All goodwill generated from the use of any Chalé App Trademark will inure to Chalé App's benefit. Certain issued patents and patents pending apply to the Services. Site Content may also be protected by copyrights owned by us and/or third parties. Please note that if you copy portions of the Services, you are violating these patent rights and copyrights.

5.5 Sub-Domains.

Any sub-domains connected to our website will be owned by us.

We may provide you with the right to use a sub-domain within the Site (e.g., [sub-domain prefix].Chalé App.com) for one or more of Your Chalé App Events. All such sub-domains are solely our property and we reserve the right to determine the appearance, design, functionality, and all other aspects of such sub-domains. If we provide you with a sub-domain, your right to use it will continue only for so long as you are actively selling tickets for Your Chalé App Events on the Services and provided you are in compliance with the Terms. If we terminate your right to use a sub-domain for any other reason, we will provide you with a new sub-domain.

6. Licenses and Permits Organizers Must Obtain

Organizers must obtain all applicable licenses, permits, and authorizations for their events.

If you are an Organizer, along with your other representations and warranties, you represent and warrant to us that:

            1.         You will obtain, before starting ticket sales, all applicable licenses, permits, and authorizations (individually and collectively, “Licensure”) for your Chalé App Events. Licensure includes national, regional, municipal, or other local authority authorizations for the event, such as traffic control permits, fire department inspections, fire marshal permits, authorization to host minors (if applicable), health and sanitation permits, and venue operation permits;

            2.         You will comply, and will ensure that the venues for your Chalé App Events comply, with all applicable laws, regulations, rules, and ordinances;

            3.         You will maintain the applicable Licensure throughout the use of the Services to promote, produce, sponsor, host, and sell tickets for all of your Chalé App Events; and

            4.         You will provide evidence of Licensure and any related documentation before offering tickets or registrations for your Chalé App Events and promptly upon our reasonable request at any time.

7. Your Account with Chale App

7.1 Do's and Dont's.

When you create an account with us or use our Services, you must provide us with accurate information and follow these rules.

We may require you to create an account to access certain features or functions of the Services. You agree to the following:

1. Our Services are not targeted at children. You must be the legal age of majority where you reside to use the Services.
2. You must provide accurate, current, and complete information about yourself, or if you are using the Services on behalf of an entity, that entity (the "Registration Data"). You also must update this Registration Data if it changes.
3. If there is a dispute between two or more persons or entities regarding account ownership, we will be the sole arbiter of that dispute and our decision (which may include termination or suspension of the account) will be final and binding.
4. If you are using the Services on behalf of a company or other entity, you represent and warrant that you have the authority to legally bind that entity and grant us all permissions and licenses provided in these Terms.
5. We may provide you the ability to implement certain permissions within your account to third parties including, "sub-users," "sub-accounts," or other credentialed account users. If we do so, you are solely responsible for all activity that occurs under your account (including actions by sub-users). You must maintain the confidentiality of your password and account details. All rules applicable to your account will apply to all third parties to whom you grant access to your account.
6. You will immediately notify us of any unauthorized use of your password or account, or any other breach of security. You are responsible for any activities that occur under your account.
7. You will not use the Services to collect any sensitive personal information, such as health information (including "protected health information" as defined in 45 C.F.R. §160.103), social security numbers, financial information, payment card numbers, driver's license numbers, and passport numbers, unless otherwise permitted by these Terms or we have consented to the collection of the information in writing.

Data Protection & Privacy Policy

1. We are committed to protecting the personal data of our customers, partners, and stakeholders. This policy outlines how we collect, process, store, and secure personal information in compliance with the Data Protection Act 2012 (Act 843) and other applicable regulations. 

2. Scope 

This policy applies to all personal data collected by Chalé App TBA / DBA Benny Osbon Limited through our website, forms, or other communication channels during the organization of conferences, award shows, seminars, and concerts. 

3. Data We Collect 

We collect the following personal information: 

• First Name 
• Last Name 
• Mobile Number 
• Email 
• Company Name 
• Designation 

No sensitive personal data is collected. 

4. Purpose of Data Collection 

The data we collect is used exclusively for the following purposes: 

• Verifying ticket sales and registrations. 
• Facilitating entry to events and providing customer service. 

5. Consent and Transparency 

Customers consent to the collection and use of their data by completing our website forms. We ensure transparency by providing clear Privacy Terms of Use at the point of data collection. 

6. Data Security 

We implement robust security measures to protect personal data, including: 

• Encryption of all personal data in storage and during transmission. 
• Restricted access to data, limited to authorized personnel only. 
• Regular system updates and vulnerability checks. 

7. Data Retention 

Personal data will be retained only as long as necessary for the purposes outlined in this policy. Upon completion of these purposes, data will be securely deleted or anonymized. 

8. Automated Decision-Making 

Our company employs automated systems to verify ticket sales and registrations efficiently. These systems do not negatively affect the rights or freedoms of customers. 

9. Customer Rights 

Customers have the right to: 

• Access their personal data. 
• Request corrections to inaccuracies in their data. 
• Request deletion of their data, subject to regulatory obligations. 
• Lodge complaints or raise concerns through our support channels. 

10. Data Sharing 

We do not sell your personal data.  Data is only processed through our third parties vendors (payment processors) who help us execute our Services. 

11. Regulatory Compliance 

We adhere to the Data Protection Act 2012 (Act 843) and ensure compliance through regular audits of our data handling practices. 

12. Customer Support and Feedback 

We provide accessible channels for customers to raise concerns or complaints regarding their data. Customers can contact us at 0208675449. 

13. Policy Review and Updates 

This policy is reviewed regularly to ensure compliance with regulatory changes and improvements in our practices. Updates will be communicated through our website or other appropriate channels. 

THANK YOU FOR CHOOSING CHALÉ APP